AI Index / Zillow Group, Inc. Class A
Zillow Group, Inc. Class A (ZG)
Real estate marketplace Zillow derives revenue from residential listings, rentals, and mortgages. The company initially expanded its business with Zillow Offers, an AI-powered iBuying program intended to buy and sell homes directly, but exited this venture in 2021 amid unpredictable market risks and financial challenges. Currently, Zillow is focusing on enhancing its digital transaction experience with AI-powered tools like Zillow Showcase, which uses AI-driven media and floor plans to improve listing engagement. While AI contributes to better customer experiences, particularly in listing presentations, it remains a supporting component within Zillow's broader real estate services model.
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This quarter, for example, we have launched helpful new features, like comprehensive climate risk data, tools to help agents, loan officers, and movers streamline their communications, and upgrades to our AI-powered natural language search.
- Jeremy Wacksman
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Quotes from zillow Executives About Artificial Intelligence and Generative AI
As you will remember, Zillow Showcase elevates agents' brand presence on Zillow and provides a better shopping experience through our homegrown AI-powered rich media and floor plan technologies.
- Jeremy Wacksman
...we acquired Virtual Staging AI, a company whose technology helps sellers, agents, and photographers create digitally staged listing images in seconds.
- Jeremy Wacksman