AI Index / Pegasystems Inc.
Pegasystems Inc. (PEGA)
Pegasystems, a software company specializing in customer engagement and operational excellence, integrates AI across its product suite to transform client engagement, sales processes and service delivery. The company's Pega GenAI Blueprint utilizes generative AI to enhance productivity and innovation within its applications.
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Our company-wide commitment to Rule of 40, supported by robust internal adoption of AI built natively in our platform, delivered bottom-line outperformance as well.
- Ken Stillwell
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Quotes from pegasystems Executives About Artificial Intelligence and Generative AI
We've been increasing demand from our clients and partners for Pega's differentiated predictable AI agents, integrated into proven enterprise workflows.
- Ken Stillwell
Our competition broadly is taking generative AI models and using them at runtime. Let me explain what that means. It means that when a customer or a staff member engages with whatever system is involved here, that model is reasoning there in the moment.
- Alan Trefler
The real question is not just the model. It's how and when do you use it.
- Alan Trefler
We expect this growth acceleration will continue to be driven by AI-powered automation initiatives by CIOs and executives prioritizing productivity and efficiency gains.
- Ken Stillwell
Blueprint, the design agent, unleashes innovation. It really lets you describe what you want your business to be.
- Alan Trefler
Our GenAI solutions, and our predictive and adaptive analytics capabilities.
- Ken Stillwell
And the Pega agent is able to run any of them. Does that make sense to you?
- Alan Trefler
This is why I say a structural advantage. And that structure are libraries of workflows that enable the business to scale, predictability enable the business to operate objectively with reliability.
- Alan Trefler
This is about building enterprise systems to enterprise standards. With enterprise interfaces and reliability and the capabilities that you need to be able to run your business on it.
- Alan Trefler
Blueprint has completely changed our go to market. We're having similar productive conversations with clients about how they want to see an application and know with certainty that they're gonna be able to get something that doesn't rely on PowerPoints.
- Alan Trefler