AI Index / Pegasystems Inc.
Pegasystems Inc. (PEGA)
Pegasystems, a software company specializing in customer engagement and operational excellence, integrates AI across its product suite to transform client engagement, sales processes and service delivery. The company's Pega GenAI Blueprint utilizes generative AI to enhance productivity and innovation within its applications.
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Our differentiated AI strategy continues to resonate with clients, prospects and partners. We've been saying for some time that we believe we have a competitive advantage in today's AI world, one that's built on a unique architecture and a special approach to AI and agents.
- Alan Trefler
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Quotes from pegasystems Executives About Artificial Intelligence and Generative AI
Pega's revolutionary idea is to really harness the power of the LLM to design the application and then use the power of Pega's patented world-class workflow engine to create appropriate context and guardrails prior to putting the application into production.
- Alan Trefler
Once again, our approach with Blueprint is to leverage the power of LLMs at design time with the power of a robust workflow engine at run time, delivering the best of AI plus the best of reliability.
- Alan Trefler
Our unique approach of utilizing AI in the design phase, as Alan mentioned while leveraging predictable workflows at run time is fundamentally unique and continues to differentiate us in the market.
- Kenneth Stillwell
This win showcases the impact Blueprint can have with new Pega partners and clients. Moving on to cash flow.
- Kenneth Stillwell
It's sparking new momentum and becoming a rallying cry for our ecosystem. And it's going to help partners differentiate, deliver faster and scale smarter.
- Alan Trefler
The way all of our competitors build agents is they give you a prompt studio. The problem with that approach is relying on the LLM and run time is inherently unpredictable to a degree.
- Alan Trefler
A workflow is thousands of times less consumptive of natural resources than an LLM and they run on an ordinary CPU. They don't need the fancy GPU to be able to run.
- Alan Trefler
Our goal is to be the workflow automation and AI orchestration platform of choice for the enterprise.
- Alan Trefler
This new innovation is generating enormous enthusiasm, and we're seeing examples of deals closing faster as clients recognize and take advantage of the numerous tangible benefits of our AI-powered architecture.
- Kenneth Stillwell