AI Index / ServiceNow, Inc.
ServiceNow, Inc. (NOW)
ServiceNow incorporates AI in its platform to support business transformation, including process automation and customer experience-focused products. The company utilizes large language models and domain-specific tools like Now Assist to improve productivity for enterprises.
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The second theme is ServiceNow’s leadership position in the seismic shift to a genetic AI. Stunning 150% quarter-over-quarter deal growth in our key Pro Plus AI offerings is an exciting sign of what's ahead, especially, with the new innovations we announced today.
- William McDermott
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Quotes from servicenow Executives About Artificial Intelligence and Generative AI
Our position at the center of data, AI agents, workflow orchestration and enterprise governance is the nexus of AI's massive value creation opportunity.
- William McDermott
AI is fueling a top to bottom reordering of the enterprise technology landscape.
- William McDermott
ServiceNow has thousands of AI agents, leveraging 20 years of automation, data and outcomes. This is knowledge gleaned from trillions of workflows we run.
- William McDermott
...as AI agents become a potent value driver for the enterprise...
We have predicted and protected that are seat based subscription staying as is a foundation you can feel secure in. We have also included a massive upgrade path to Pro Plus, RaptorDB and Workflow Data Fabric.
- Bill McDermott
While we could have launched an additional SKU and offered AI agents as an add-on to drive more immediate revenue growth, our strategy prioritizes accelerating adoption.
- Bill McDermott
Customers across industries are embracing these solutions at a rapid pace proving the immense opportunity, AI and data bring to our business
- Gina Mastantuono.