ServiceNow incorporates AI in its platform to support business transformation, including process automation and customer experience-focused products. The company utilizes large language models and domain-specific tools like Now Assist to improve productivity for enterprises.
Quotes from NOW Executives About Artificial Intelligence and Generative AI
So we came to the market with a clear vision to be the AI platform for business transformation. And that's not a department thing, that's an enterprise thing.
Quotes from servicenow Executives About Artificial Intelligence and Generative AI
So we came to the market with a clear vision to be the AI platform for business transformation. And that's not a department thing, that's an enterprise thing.
- William McDermott
Now when I first came in, we picked up a company called Element AI in Montreal, Canada because we had an immediate vision for AI.
- William McDermott
...we've actually been building large language models with Jensen and his great NVIDIA company for that entire time. So our paint isn't wet. We're not a pretender.
- William McDermott
...the #1 use case for gen AI is process automation...
- William McDermott
...this is infinite choice, no limitations, complete open architecture and yet at the same time, very disciplined workflow automation and security across the whole enterprise.
- William McDermott
...AI is the well spring of opportunity in the global economy.
- William McDermott
...you can have a complete knowledge graph now of your enterprise... on one platform with one clear pane of glass...