eBay leverages AI to simplify processes for sellers, improve product listings and enhance user experiences with features like generative AI-powered descriptions and background enhancements for advertising and payments. eBay's deployment of a supercomputer for training large language models reflects a stated commitment to integrating AI into its operations.
Our teams continue to leverage the power of artificial intelligence to deliver magical innovations for our customers. In recent months, eBay's core AI team released the second generation of our proprietary LiLiuM series of large language models.
Quotes from ebay Executives About Artificial Intelligence and Generative AI
Notably, these models have outperformed public benchmarks in eBay specific tasks like description generation, title creation, aspect extraction and pricing predictions.
- Jamie Iannone
The first phase of our magic listing experience generates high-quality listing descriptions with the push of a button. Approximately 10 million unique sellers have used this feature to date, creating over 100 million listings.
- Jamie Iannone
GenAI enhanced listings have also generated several billion dollars of cumulative GMV on eBay.
- Jamie Iannone
...more than one-quarter of US mobile app users have access to the next iteration of magic listing in beta. After taking or uploading a photo, this experience leverages computer vision and generative AI...
- Jamie Iannone
...we recently introduced the magical bulk listing tool, which leverages our internal LLM to seamlessly create a large number of pre-populated listings at once.