PayPal, a global payments company and pioneer, integrates AI in select aspects of its payment processing services to optimize operations and enhance user experiences. While AI is not a central emphasis, PayPal’s platform improvements in customer experience, branded checkout and transaction processing may include AI-powered analytics for personalization and fraud detection.
We are building an end-to-end platform, spanning the full commerce journey with superior customer experiences and sales conversion from start to finish.
Quotes from paypal Executives About Artificial Intelligence and Generative AI
The data insights and compounding network effects give us an incredible advantage that we are now just beginning to harness fully.
- Alex Chriss
We continue to make progress migrating volume from legacy platforms onto this new solution, as well as integrating with new partners and merchants. SMB volume on PPCP continues to trend positively, up more than 40% through the first half of the year.
- Alex Chriss
For consumers, we are focused on extending our leadership in consumer preference, increasing the share of checkout, and driving more frequent engagement from our consumers.